Our People

An Organisation is only ever as good as its people.

iPSL firmly believes that only through the nurturing and development of our people, as individuals, can we achieve our overall aims and objectives; allowing us to maintain our position as one of the best cheque clearing businesses in Europe.

Our employee base is made up of a wide variety of personalities, each possessing their own set of unique skills and business backgrounds.

Why Felicia is our top flight Operator

January 25, 2018 Our People

As a busy Sorter Operator, Northfield’s Felicia Blay knows all about hitting targets, but it is as a top ranking darts player that she really scores a bullseye. What’s more, when she teams up with her twin sister, Fallon Sherrock, one of the sport’s brightest professional players, the pair bring a whole new meaning to…

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Grahame Finch, a Lead Processor at BPH, agreed to be put on the spot

January 25, 2018 Our People

How long have you been in the business? 37 years. I joined Barclays in London when I left school. Any other jobs? Only as a paperboy. I never wanted to have to go for another job interview, so I guess I’ve been lucky. Hobbies? I support about 20 wildlife charities, from WWF to Bat Conservation….

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A blast from the (recent) past

January 25, 2018 Our People

Santa surprised Chelmsford people with an unexpected appearance and a sackful of presents. Flow Leader, Dave Roberts, was the man behind the beard who decided to dust off his red suit to hand out Secret Santa presents to his team. “It’s been a few years since I did this, so I didn’t need quite as…

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A Great Work Ethic

January 25, 2018 Our People

Providing support has earned Northfield’s Sarah Smith some special recognition. Sarah (pictured right) has been named the GI Group Associate of the Quarter for her work ethic in supporting the Saturday night shift and the day team during peak processing windows. “She is a very friendly, reliable and supportive member of the team who is…

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Copley Processor, Sue Holdsworth, is under the spotlight

January 25, 2018 Our People

How long have you been in the business? I worked for Halifax for 32 years, did a stint at Copley for six from 1990 and was made redundant by Lloyds in 2012. When I came back to Copley five years ago it was like coming home as I knew a lot of people here. Ever…

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Increased pedal power

January 15, 2018 Our People

KEEN cyclist Derek Driver has been spreading the word about the joys of being out and about on a bike… and colleague Chris Trumper has been listening. For years, twice a week, Camberley Senior Operations Manager, Derek, has cycled up to 20 miles around his home town of Windsor. Now he’s inspired colleague Chris to…

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Career change of heart reaps results

January 15, 2018 Our People

LOOKING back over the past five years, newly appointed BPH Team Manager, Zoe Hooton still has trouble believing what she has achieved. Searching for a new challenge two years ago she started training as a plumber and only worked part time as a Processor on the LISC team while she qualified. But then a sudden…

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Profile on Daniel Moloney, Operations Expert

October 13, 2017 Our People

I’ve been at iPSL for: 8 Years. My first and only job to date! My typical day: Managing the workflow throughout the day is a big part of my daily tasks, ensuring all OLAs and SLAs are adhered to. I’m also responsible for managing the fraud MI. This involves investigating any undetected fraud items as well…

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Developing our People

September 20, 2017 Our People

Here at iPSL we work hard to develop our employees’ abilities and create a positive working environment. Recently, 173 colleagues signed up to study towards an NVQ qualification that links closely to their current role. On the job training means that participants prove their competency whilst carrying out their day to day role and they…

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A brilliant day for a barbecue

September 20, 2017 Our People

iPSL employees at Blaise Pascal House in Northampton took time out of their busy working day to enjoy a burger or a hot dog outside in the sun. The site held their annual free barbecue so colleagues could take a break and catch up. Over 900 people joined in the celebrations, which were organised by…

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