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Case Study: Risk Containment / Management
iPSL Capabilities – Fraud Checking, Reconciliations Management,
Account Services
Breadth of Offering
- Leading edge technology / platforms
- Imaged based processing
- Direct customer advice / notification
- Account reconciliation
- Queries helpline
- Aged risk analysis database
- Dedicated customer service teams
- Real time account posting
iPSL Strengths
- End-to-end experience of clearings cycle
- Proven experience in multi-platform / collection model business
- Staff with many years’ banking experience
- Image based platforms
- Strong risk and compliance culture
- Industry subject matter experts
Results For Our Clients
- Year on year reduction in customer losses
- Faster query resolution ensuring compliance with industry regulation and reduced clearings timescales
- Reduced processing costs by over 30 per cent
- Lowest level of outstanding cases / risk ever
- High fraud detection rates 92 per cent+
- Mitigated reliance on logistics suppliers
